Remote Fleet Telematics Connectivity Operations Analyst

Axiom Path, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Axiom Path, Inc. is seeking a remote connectivity analytics specialist to support telematics and IoT initiatives across a global fleet.

You will monitor device communication, investigate failures, and coordinate cross-functional actions with Engineering, Product, Service, IT, and Customer Success teams. The role emphasizes data-driven analysis, root-cause determination, and scalable process improvements to enhance fleet reliability and uptime for customers worldwide.

Qualifications

• Proven experience in telematics, IoT, or connected-device ecosystems.
• Ability to troubleshoot complex connectivity issues across hardware, firmware, networks, and cloud environments.
• Strong analytical and problem-solving skills with cross-functional coordination.
• Experience interpreting operational data to identify trends.

Responsibilities

• Monitor fleet connectivity across customer accounts and identify devices not communicating as expected.
• Investigate connectivity failures and perform structured root-cause analysis.
• Validate communication between telematics hardware, cloud environments, and customer networks.
• Partner with cross-functional teams to investigate issues and coordinate actions.
• Analyze connectivity trends, recurring failures, and fleet health for improvements.
• Prioritize incidents based on customer impact and business priorities.
• Track corrective actions to resolution and report fleet health metrics.
• Develop executive summaries on connectivity risks and operational trends.
• Support onboarding and readiness for new connected-fleet deployments.
• Improve troubleshooting docs, processes, and workflows.
• Identify opportunities to automate connectivity monitoring and reporting.

Skills

Telematics

IoT

Connectivity analysis

Root cause analysis

Data analysis

Cross-functional collaboration

Technical troubleshooting

Tools

Monitoring tools

Reporting platforms

Cloud environments

Job description

Axiom Path, Inc. is seeking a remote connectivity analytics specialist to support telematics and IoT initiatives across a global fleet.

You will monitor device communication, investigate failures, and coordinate cross-functional actions with Engineering, Product, Service, IT, and Customer Success teams. The role emphasizes data-driven analysis, root-cause determination, and scalable process improvements to enhance fleet reliability and uptime for customers worldwide.