Remote Fleet Analytics & Customer Success – Bilingual (EN/ES)

Zohorecruit; North Carolina; Remote; USD 90,000 - 120,000; Full time

Job summary

Axiom Path is helping a global industrial technology client fill a Bilingual Customer Success Operations Analyst – Fleet Analytics & Digital Solutions. This 100% remote role supports customers and internal teams worldwide, with a long-term contract through December 2028 and flexible coordination across time zones.

You will interpret engine alerts, analyze fleet data, and translate findings into actionable business recommendations, while building dashboards and reports for diverse international

Qualifications

• 5+ years of technical experience involving engines or industrial equipment.
• Proficiency in Spanish and English for customer meetings.
• Ability to turn data into trends, priorities, and actionable recommendations.
• Experience creating dashboards, reports, or operational summaries using Power BI or Excel.
• Strong cross-cultural communication and remote collaboration skills.

Responsibilities

• Review and triage equipment and engine alerts, diagnostic information, fault codes, and fleet-health data.
• Use engine knowledge to understand relationships between alerts and operating conditions.
• Analyze large datasets to identify trends, high-risk equipment, and priority actions for customers.
• Create concise priority summaries and recommended follow-up actions.
• Build customer-ready dashboards, reports, fleet reviews, KPI summaries, and presentations.
• Help customers understand fleet performance and gain value from digital monitoring solutions.
• Support onboarding of new customers, sites, and users with clear operating guides.
• Track customer adoption, engagement, and action items across regions.

Skills

Data analysis

Customer communication

Spanish language

Dashboard creation

Industrial equipment knowledge

Tools

Power BI

Excel

SQL

Job description

Axiom Path is helping a global industrial technology client fill a Bilingual Customer Success Operations Analyst – Fleet Analytics & Digital Solutions. This 100% remote role supports customers and internal teams worldwide, with a long-term contract through December 2028 and flexible coordination across time zones.

You will interpret engine alerts, analyze fleet data, and translate findings into actionable business recommendations, while building dashboards and reports for diverse international