Remote Fleet Electrification Account Manager

ICF; Oregon; Hybrid; USD 51,000 - 86,000; Full time

Benefits offered by this job

Flexible work arrangements

Donation matching

Tuition reimbursement

401k matching

ESPP

Job summary

ICF is seeking an Account Manager to support our Beneficial Electrification programs in the New York area. The role focuses on fleet electrification strategy, customer engagement, and project coordination with utilities and end users.

You will conduct calls and meetings, educate customers on savings, and help move projects forward while traveling locally to EV charging sites as needed. A valid driver's license and background check are required.

Qualifications

• Bachelor’s Degree in Business, Sustainability, Environment, Communications, Engineering or related fields.
• 4+ years experience in Account Management, Sales, Customer Engagement, Energy Efficiency and/or Consulting.
• Must pass a background check, have a valid driver’s license, and successfully pass a Motor Vehicle Records (MVR) check and drug screening.

Responsibilities

• Conduct calls and in-person meetings with fleet customers daily.
• Educate customers on the benefits of fleet electrification and related technologies.
• Calculate financial savings potential of conversion opportunities.
• Log outreach and meeting activities in program CRM tool.
• Discuss fleet electrification with customers to identify barriers and required support.
• Provide financial and business case analysis for deployment options.
• Act as liaison between the utility distribution group and customer for load/transformer considerations.
• Support customer upgrade evaluation for customer side upgrades.
• Assist with grant and funding opportunities for deployments.
• Deliver training content and live sessions on EVs and charging infrastructure.
• Lead or support project research to meet deployment needs.
• Attend client events to engage customers and partners.
• Ensure high customer satisfaction with the program.
• Must have a reliable vehicle for local travel (20–30% travel).

Skills

Customer engagement

Communication

Organizational skills

Multi-tasking

Phone presence

Education

Bachelor’s Degree in Business, Sustainability, Environment, Communications, Engineering or related fields

Tools

Salesforce

Power BI

Tableau

Job description

ICF is seeking an Account Manager to support our Beneficial Electrification programs in the New York area. The role focuses on fleet electrification strategy, customer engagement, and project coordination with utilities and end users.

You will conduct calls and meetings, educate customers on savings, and help move projects forward while traveling locally to EV charging sites as needed. A valid driver's license and background check are required.