Remote-First Solutions Engineer: AI-Powered CX Design

Twilio Inc.; United States; Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-first culture

Ad-hoc in-person meetings

Descrizione del lavoro

Twilio is seeking a Solutions Engineer for our APJ team. This role blends technical leadership with executive relationship skills, presenting engaging communications experiences to C-suite and technical decision makers.

You’ll shape how customers think about conversations and architect scalable flows. You’ll design intelligent customer engagements powered by Twilio's platform, prototype solutions, and partner with sales to drive complex deals.

Competenze

• Experience translating complex customer requirements into high-level architecture and implementation roadmaps.
• Ability to deliver tailored software demos and POCs for diverse audiences including C-level executives.
• Proven ability to collaborate with Account Executives to accelerate deal closures.

Mansioni

• Discovery & Scoping: Lead client discovery sessions to identify business challenges, goals, and core value drivers.
• Solution Design: Translate customer requirements into future-state architecture and implementation roadmaps.
• Product Demonstrations: Deliver customized software demos, presentations, and POCs for audiences from staff to executives.
• Sales Support: Address technical objections, respond to RFPs/RFIs, partner with Account Executives to close deals.

Conoscenze

Discovery & Scoping

Solution Design

Product Demonstrations

Sales Support

Descrizione del lavoro

Twilio is seeking a Solutions Engineer for our APJ team. This role blends technical leadership with executive relationship skills, presenting engaging communications experiences to C-suite and technical decision makers.

You’ll shape how customers think about conversations and architect scalable flows. You’ll design intelligent customer engagements powered by Twilio's platform, prototype solutions, and partner with sales to drive complex deals.