Remote-First Senior TPM: FinTech Transformation

Affirm; Baltimore (MD); On-site; USD 146,000 - 206,000; Full time

Benefits offered by this job

Health coverage for employees and deps

Monthly health/tech stipends

Generous time off

Employee stock purchase plan (ESPP)

Job summary

Affirm is seeking an experienced Senior Technical Program Manager to oversee high-visibility planning programs and streamline processes for building and delivering customer and merchant products. You will align with engineering, product, analytics, and other cross-functional teams to drive improvements as product complexity grows.

The role emphasizes changing processes, implementing lean practices, and driving organizational adoption.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 8 years of proven experience managing programs, processes, and change management in a technology-focused environment.
• Strong technical background with a deep understanding of software development processes.
• Organized and strategic approach to collaborating across multi-disciplinary teams.
• Obsesses over getting the details right but knows how to make tradeoff decisions.
• Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams.
• Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture.
• Excellent communication, interpersonal, and consulting skills.
• Passion and drive to change consumer finance for the better.
• Prior experience in FinTech, Payments or Commerce is a plus.

Responsibilities

• Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives
• Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions.
• Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement
• Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption
• Develop communication strategies to ensure critical information flows seamlessly across the organization
• Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency
• Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization

Skills

Communication skills

Stakeholder management

Cross-functional collaboration

Strategic planning

Data-driven decision making

Education

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Job description

Affirm is seeking an experienced Senior Technical Program Manager to oversee high-visibility planning programs and streamline processes for building and delivering customer and merchant products. You will align with engineering, product, analytics, and other cross-functional teams to drive improvements as product complexity grows.

The role emphasizes changing processes, implementing lean practices, and driving organizational adoption.