Remote-First Office Coordinator & Customer Support

Career Genie, Inc; Eastern (KY); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading irrigation solutions provider is seeking an Office Assistant to support customer-facing teams and back-office operations. This remote-first role includes managing administrative tasks, processing orders, and providing support to Pro Account members. Ideal candidates will have a customer-focused mindset, 2+ years of administrative experience, and proficiency in Google Workspace and Microsoft Office. Join a mission-driven team dedicated to delivering reliable irrigation solutions to professionals and homeowners across the United States.

Qualifications

• 2+ years of administrative or customer service experience in e-commerce or logistics environments.
• Strong written and verbal communication skills with a customer-first mindset.
• Proficiency in Google Workspace and Microsoft Office.

Responsibilities

• Manage day-to-day administrative tasks like data entry and filing.
• Process and track customer orders and returns.
• Provide professional support to Pro Account members and retail customers.

Skills

Organizational skills

Customer service skills

Communication skills

Problem-solving skills

Tools

Google Workspace

Microsoft Office

CRM tools (Zendesk, Salesforce)

Job description

A leading irrigation solutions provider is seeking an Office Assistant to support customer-facing teams and back-office operations. This remote-first role includes managing administrative tasks, processing orders, and providing support to Pro Account members. Ideal candidates will have a customer-focused mindset, 2+ years of administrative experience, and proficiency in Google Workspace and Microsoft Office. Join a mission-driven team dedicated to delivering reliable irrigation solutions to professionals and homeowners across the United States.