Remote-First Brokerage Operations Specialist

Coinbase, Inc.; Dover (DE); Remote; USD 121,000 - 128,000; Full time

Job summary

Coinbase, Inc. is seeking an Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will help run the daily operational engine behind our U.S.

equities brokerage experience, ensuring accounts, trades, cash, positions, transfers, and corporate actions stay accurate, controlled, and scalable. You will execute core broker-dealer workflows, investigate exceptions, and drive improvements that make the operation safer and more efficient for millions of customers.

Qualifications

• 2+ years in financial services operations or related function.
• Familiarity with U.S. equities trade lifecycle concepts.
• Experience investigating data breaks or operational exceptions across multiple systems.
• Ability to follow documented procedures in a regulated environment.
• Experience with clearing platforms and Jira/SQL/tools.

Responsibilities

• Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
• Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
• Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
• Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
• Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
• Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Skills

Financial services operations

US equities basics

Data breaks investigation

Regulated procedures

Responsible AI usage

Tools

Jira

SQL

Apex Clearing

Workflow automation tools

Job description

Coinbase, Inc. is seeking an Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will help run the daily operational engine behind our U.S.

equities brokerage experience, ensuring accounts, trades, cash, positions, transfers, and corporate actions stay accurate, controlled, and scalable. You will execute core broker-dealer workflows, investigate exceptions, and drive improvements that make the operation safer and more efficient for millions of customers.