Broker-Dealer Operations Specialist (Remote)

Coinbase, Inc.; Montpelier (VT); Remoto; USD 121.000 - 128.000; Tempo pieno

Descrizione del lavoro

Coinbase, Inc. in the United States is seeking an Associate, Broker Dealer Operations to support the Capital Markets team. You will run daily broker-dealer workflows, investigate exceptions, and drive improvements that keep millions of customer accounts accurate and secure.

You will reconcile trades and transfers, support onboarding, process ACATs end-to-end, and coordinate across multiple teams to minimize risk and improve efficiency. Strong governance and compliance mindset are required.

Competenze

• 2+ years in financial services operations, brokerage operations, clearing and settlement, trade support, or a related operational control function.
• Working knowledge of U.S. equities trade lifecycle concepts, including order processing, settlement, positions, cash movements, corporate actions, and account transfers.
• Demonstrated experience investigating data breaks or operational exceptions across multiple systems and driving issues to documented resolution.
• Proven ability to follow documented procedures consistently in a regulated environment while exercising sound judgment on exceptions outside the runbook.
• Familiarity with clearing platforms (e.g., Apex Clearing), Jira, SQL, or workflow-automation tools used in brokerage operations.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Mansioni

• Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
• Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
• Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
• Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
• Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
• Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Conoscenze

Financial ops

Brokerage ops

Data investigation

Regulated env

Jira

SQL

AI usage

Strumenti

Jira

SQL

Descrizione del lavoro

Coinbase, Inc. in the United States is seeking an Associate, Broker Dealer Operations to support the Capital Markets team. You will run daily broker-dealer workflows, investigate exceptions, and drive improvements that keep millions of customer accounts accurate and secure.

You will reconcile trades and transfers, support onboarding, process ACATs end-to-end, and coordinate across multiple teams to minimize risk and improve efficiency. Strong governance and compliance mindset are required.