Remote-First Associate Implementation Consultant

Foundant; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Foundant is looking for an Associate Implementation Consultant (AIC) to join their Client Delivery team. In this remote-first role, you will be instrumental in ensuring successful implementation of Foundant software for new clients. You will guide clients through the setup and use of the software, ensuring they achieve their business objectives.

The ideal candidate should possess familiarity with philanthropy, strong technical aptitude, and the ability to enhance client satisfaction. Foundant fosters a collaborative culture where your contributions will have a meaningful impact.

Qualifications

• At least one year of experience in philanthropy or client service in a SaaS industry.
• Ability to tailor training to client learning styles.
• Strong technical skills and ability to analyze data.

Responsibilities

• Support successful implementation of Foundant software for new clients.
• Train clients on utilizing Foundant software products.
• Maintain communication with clients for problem identification and resolution.

Skills

Client satisfaction-driven approach

Technical aptitude

Time management

Detail-oriented

Education

Bachelor’s degree in related field

Tools

Microsoft Excel

Job description

Foundant is looking for an Associate Implementation Consultant (AIC) to join their Client Delivery team. In this remote-first role, you will be instrumental in ensuring successful implementation of Foundant software for new clients. You will guide clients through the setup and use of the software, ensuring they achieve their business objectives.

The ideal candidate should possess familiarity with philanthropy, strong technical aptitude, and the ability to enhance client satisfaction. Foundant fosters a collaborative culture where your contributions will have a meaningful impact.