Remote FinServ Revenue Transformation Architect

Mosaec; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing Fund

Mental Health benefits

401(k) program

Education & learning stipend

Flexible vacation time

Paid parental leave

Company-wide recharge days

Work from home stipend

Job summary

Gong is hiring an Enterprise Revenue Architect to partner with FinServ leaders and drive revenue transformation using Gong’s AI Operating System. You will map processes, design AI-driven workflows, and lead adoption initiatives while aligning cross-functional teams to maximize ROI and customer value.

You will operate in a startup-within-a-startup IX team, shaping outcomes realization to reduce churn and improve Net Dollar Retention for Financial Services.

Qualifications

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
• Experience working with FinServ customers, or working in the FinServ industry.
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Skills

Enterprise accounts

Executive relationships

Communication

Negotiation

Data-driven mindset

Job description

Gong is hiring an Enterprise Revenue Architect to partner with FinServ leaders and drive revenue transformation using Gong’s AI Operating System. You will map processes, design AI-driven workflows, and lead adoption initiatives while aligning cross-functional teams to maximize ROI and customer value.

You will operate in a startup-within-a-startup IX team, shaping outcomes realization to reduce churn and improve Net Dollar Retention for Financial Services.