Remote Financial Clearance Specialist

Ochsner Health; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

Ochsner Health is seeking a Pre-Service Representative for the Financial Clearance Call Center, operating in a remote capacity. This role will involve communicating financial obligations to patients and ensuring a smooth Financial Clearance Process. Candidates will engage with patients through inbound and outbound calls, manage payments, pre-register accounts, and liaise with clinical providers to clarify financial information.

The successful applicant will need to demonstrate effective communication skills, proficiency in using EPIC, and a strong understanding of healthcare finance.

Qualifications

• Required: Minimum 1 year of experience in a healthcare or related setting.
• Preferred: Experience using the Epic system.
• Effective verbal and written communication skills.

Responsibilities

• Respond to patient inquiries regarding financial obligations.
• Verify patients’ demographics and insurance benefits.
• Confirm insurance coverage for scheduled services.

Skills

Communication skills

Data entry skills

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Associate's Degree or Bachelor's degree in Healthcare

Tools

EPIC

Windows-based applications

Job description

Ochsner Health is seeking a Pre-Service Representative for the Financial Clearance Call Center, operating in a remote capacity. This role will involve communicating financial obligations to patients and ensuring a smooth Financial Clearance Process. Candidates will engage with patients through inbound and outbound calls, manage payments, pre-register accounts, and liaise with clinical providers to clarify financial information.

The successful applicant will need to demonstrate effective communication skills, proficiency in using EPIC, and a strong understanding of healthcare finance.