Remote Healthcare Financial Clearance Specialist

Ensemble Health Partners; Blue Ash (OH); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Financial Clearance Specialist to provide world-class service for cost share and liabilities prior to service dates. You will verify benefits, calculate patient responsibility, and contact patients to collect payments, while coordinating with hospital staff and using HIS systems.

The role is remote with potential onsite travel to client locations as required. A minimum of Associates degree and 2 years in a call center/collections environment are expected,

Qualifications

• 2 Year/ Associates Degree
• Minimum of 2 years working in a call center with collection experience
• Articulate, personable, dependable and confident with excellent communication skills
• Customer service oriented, builds trust and respect by exceeding customer expectations

Responsibilities

• Provides world-class customer service to scheduled patients for cost share/liability prior to service date
• Verifies eligibility and documents results in the HIS and workflow systems
• Calculates patient cost share/liability and attempts collection via phone within 48 hours of service
• Schedules appropriate procedures based on physician orders and assigns insurance plans accurately
• Meet performance expectations within 90 days and achieve call score targets daily/weekly/monthly

Skills

Communication skills

Customer service

Education

Associate's Degree

Job description

Ensemble Health Partners is seeking a Financial Clearance Specialist to provide world-class service for cost share and liabilities prior to service dates. You will verify benefits, calculate patient responsibility, and contact patients to collect payments, while coordinating with hospital staff and using HIS systems.

The role is remote with potential onsite travel to client locations as required. A minimum of Associates degree and 2 years in a call center/collections environment are expected,