Remote Financial Assistance Specialist

Baycare; Florida; On-site; USD 42,000 - 52,000; Full time

Job summary

BayCare Central Billing Office in Oldsmar is seeking a Financial Assistance Counselor to identify uninsured emergency room patients who may qualify for financial or social support. You will interview patients, document all activities clearly, and liaise with community resources to help qualify clients for assistance.

In this full-time role, you will use electronic systems to track patient interactions and eligibility information, ensuring accurate records and efficient processing for those in

Qualifications

• Healthcare customer service experience is required.
• Preference for Financial Assistance or Social Services background.

Responsibilities

• Identifies uninsured emergency room patients who may qualify for financial or social assistance through community agencies.
• Conducts interviews, documents all activities clearly, and may serve as a liaison between patients and external resources.
• Utilizes electronic systems to track and manage patient interactions and eligibility information.

Skills

Healthcare customer service

Education

High School Diploma

Associate's Degree

Job description

BayCare Central Billing Office in Oldsmar is seeking a Financial Assistance Counselor to identify uninsured emergency room patients who may qualify for financial or social support. You will interview patients, document all activities clearly, and liaise with community resources to help qualify clients for assistance.

In this full-time role, you will use electronic systems to track patient interactions and eligibility information, ensuring accurate records and efficient processing for those in