Financial Assistance Spec

BayCare Health System; Florida; Remote; USD 42,000 - 56,000; Full time

Job summary

BayCare Health System is seeking a Financial Assistance Spec to identify uninsured emergency room patients who may qualify for financial or social assistance through community agencies. The role involves interviewing patients, documenting activities clearly, and acting as a liaison to external resources.

You will use electronic systems to track and manage patient interactions and eligibility information. Ideal candidates will have healthcare customer service experience and familiarity with

Qualifications

• 3 years Healthcare customer service experience, preferably Financial Assistance or Social Services
• Education path can substitute with an Associate's Degree
• Experience with community resources or external agencies is preferred

Responsibilities

• Identify uninsured emergency room patients who may qualify for financial or social assistance through community agencies
• Conduct interviews and document activities clearly
• Serve as a liaison between patients and external resources and track interactions in electronic systems

Skills

Healthcare customer service

Financial assistance

Social services

Education

High School Diploma

Associate's Degree

Job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Identifies uninsured emergency room patients who may qualify for financial or social assistance through community agencies. Conducts interviews, documents all activities clearly, and may serve as a liaison between patients and external resources. Utilizes electronic systems to track and manage patient interactions and eligibility information.

Minimum Qualifications:

Other information:

Required Education and Experience includes 3 years Healthcare customer service, preferably Financial Assistance OR Social Services with a High School Diploma OR 1 year Healthcare customer service, preferably Financial Assistance OR Social Services with an Associate's Degree.

Education:

Essential:

• Education Information in Comments

Experience:

Essential:

• Reference Other Information in Summary

Facility:

BayCare Health System, Financial Assistance-BCHS

Location:

BayCare Central Billing Office

Status:

Full Time, Exempt: No

Shift Hours:

8 AM - 6:30 PM

Shift:

Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work:

Every Other

On Call:

No

How often will this team member be working remotely?

Always

Equal Opportunity Employer Veterans/Disabled

Position

Financial Assistance Spec

Location

Oldsmar:BayCare Central Billing | Business and Administrative | Full Time

Req ID

175299