Remote Field Support Specialist II – Lighting & Controls

Acuity Brands, Inc.; Atlanta (GA); Hybrid; USD 48,100 - 80,000; Full time

Job summary

Acuity Inc. is seeking a technically skilled startup, troubleshooting, and end-user training specialist for lighting control systems.

You will read plans, interpret specs, and ensure installations meet expectations while collaborating with internal and external stakeholders. This role supports field applications, provides expert guidance to customers, builds relationships, and coordinates with engineering and other departments to drive project completion.

Qualifications

• Associate's Degree or Technical Degree, or equivalent.
• 1 to 2 years of relevant technical experience.
• General computer skills including email and spreadsheets.
• Strong written and verbal communication skills.

Responsibilities

• Performs onsite lighting and control startup, troubleshooting, and end user training (55%).
• Provides expert support for field applications to internal and external customers (30%).
• Creates and maintains relationships with key stakeholders for differentiated service (10%).
• Provides engineering support and cross-functional communication with other departments (5%).

Skills

1-2 years experience

Strong communication

Read and interpret plans

Electrical components knowledge

Education

Associate's/Technical Degree

Job description

Acuity Inc. is seeking a technically skilled startup, troubleshooting, and end-user training specialist for lighting control systems.

You will read plans, interpret specs, and ensure installations meet expectations while collaborating with internal and external stakeholders. This role supports field applications, provides expert guidance to customers, builds relationships, and coordinates with engineering and other departments to drive project completion.