Remote Field Support Engineer – Instrumentation & Diagnostics

USAA EUROIMMUN US, Inc.; California (MO); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Paid Time-Off

Job summary

Revvity EUROIMMUN, a division of Revvity, is seeking a multifaceted Field Support Engineer to provide field service, maintenance, and technical support for EUROIMMUN US products. The role requires travel to customer sites and exhibitions and strong communication with customers and colleagues.

A self-motivated, time-managing candidate with business acumen is preferred. Applicants should have an Associate/Technical Degree or STEM background and 2+ years in field service or clinical labs.

Qualifications

• Associate or Technical Degree in Applied Science, Biology, Chemistry, Electronics, Biomedical Engineering or STEM, or equivalent military/training background.
• Two or more years experience as field service representative or laboratory technologist/scientist.

Responsibilities

• Respond to service requests and troubleshoot equipment malfunctions to minimize downtime.
• Verify instrument performance prior to releasing device to end user.
• Install, relocate, and decommission instrumentation at customer sites.
• Provide scheduled maintenance, upgrades, and warranty services as per contracts.
• Document all activities per company policies and FDA requirements.

Skills

Field service

Troubleshooting

Customer service

Technical communication

Diagnostics instrumentation

Travel readiness

Education

Associate or Technical Degree

STEM background

Military training

Tools

Microsoft Suite

Basic networking

Job description

Revvity EUROIMMUN, a division of Revvity, is seeking a multifaceted Field Support Engineer to provide field service, maintenance, and technical support for EUROIMMUN US products. The role requires travel to customer sites and exhibitions and strong communication with customers and colleagues.

A self-motivated, time-managing candidate with business acumen is preferred. Applicants should have an Associate/Technical Degree or STEM background and 2+ years in field service or clinical labs.