Field Service Engineer

NL20 Revvity Nederland B.V.; Town of Belgium (WI); Hybrid; USD 52,349 - 69,799; Full time

Benefits offered by this job

Company car

Private healthcare

Life insurance

Job summary

NL20 Revvity Nederland B.V. is seeking a Field Service Engineer to work remotely and in the field across Belgium and the Netherlands. The role involves performing installations, maintenance, and user training on Life Science and Diagnostics instruments.

The ideal candidate will have a Bachelor’s degree in Electronic Engineering or Biotechnology, customer service experience, and strong communication skills. Benefits include a competitive salary, commission, company car, and private healthcare.

Qualifications

• Experience in a customer service environment, preferably with Diagnostic and Life Science instrument applications.
• Valid full BE/NL driving licence required.

Responsibilities

• Perform field service as advised by Customer Care.
• Carry out installation and maintenance of diagnostic instruments.
• Provide first-line on-site user training.

Skills

Customer service experience

Good communication skills

Prepared to travel

Education

Bachelor’s degree in Electronic Engineering or Biotechnology

Job description

Field Service Engineer – Belgium or Netherlands

Location: Belgium or Netherlands (Remote, field‑based)

Overview

Revvity is a developer and provider of end‑to‑end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. With over 11,000 colleagues worldwide, we combine the enthusiasm of an industry disruptor with the experience of a longtime leader to push boundaries in pursuit of better human health.

Role Description

The Field Service Engineer will act as the face of Revvity, ensuring customers’ needs are met or exceeded across the Benelux and occasionally the Nordics. Core duties include:

• Perform field service as advised by Customer Care in conjunction with the Service Leader.
• Carry out installation, maintenance, and repair of the current and future Life Science/Diagnostics instrument portfolio.
• Provide first‑line on‑site user training on Life Science and Diagnostics systems.
• Organise routine maintenance allocated on a monthly basis.
• Ensure all documentation, circuit diagrams, Service Data Bulletins, and manuals are of the correct revision for specific instrument types.
• Maintain ancillary documentation (e.g., Safety Manual and Procedures Manual) to the highest standard, with regular reviews in accordance with the Quality Management System.
• Align personal working practices with department performance targets and actively demonstrate compliance with team targets.
• Maintain personal service spares issued and inventory records to the highest standard.
• Report and resolve anomalies quickly and effectively.
• Ensure all tools and test equipment are adequate and calibrated at specified times.
• Complete all Work Orders and associated documentation within a day of completion.
• Return all e‑learning and expense claims on time.
• Perform specific and agreed tasks as defined through the Goal Statements embedded in company culture.

Requirements

• Relevant education or equivalent experience (e.g., Bachelor’s degree in Electronic Engineering or Biotechnology).
• Experience in a customer service environment, preferably with Diagnostic and Life Science instrument applications.
• Good communication skills and a strong customer service ethic.
• Prepared to travel, with an occasional night away from home across the year.
• Valid full BE/NL driving licence required.

Benefits

Revvity offers strong technical support and mentoring, meaningful work with professional customers, focus on career development, and a comprehensive package including salary, commission, company car, private healthcare, life insurance, and more.