Remote Field Service Technician – Weather Systems (Indiana)

Vaisala; Indiana; Teletrabalho; USD 45 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Life and disability insurance

Tuition reimbursement

Paid holidays and vacation

Resumo da oferta

Vaisala is seeking a Field Service Technician based in the Indiana region for a fully remote role with substantial travel. You will manage delivery of Vaisala products and services on projects, analyze customer requirements, and troubleshoot to ensure high customer satisfaction.

The role requires an associate degree in electronics or related field and 2+ years field service experience, with travel up to 85% including international trips. E-Verify participation and benefits package are included.

Qualificações

• Associate’s degree in electronics, electrical engineering, or related field, or equivalent experience.
• 2+ years of field service experience.
• Strong customer relationship and communication skills.
• Willingness to travel up to 85% domestically and internationally.

Responsabilidades

• Perform basic technical service activities including preventive maintenance, troubleshooting, calibration, testing, programming, parts exchange, and basic installation.
• Assist colleagues with advanced technical service activities.
• Manage delivery of products and services within projects or service contracts.
• Analyze requirements and install base; perform repairs or replacements to ensure customer satisfaction.
• Provide end user support and resolve tickets in a timely manner.
• Interact with customers on site and remotely, including training, planning, and scheduling work.
• Implement system modifications and software upgrades per specifications.
• Prepare activity and service reports, documentation, and training materials.

Conhecimentos

Interpersonal skills

Documentation skills

Technical aptitude

Travel readiness

Formação académica

Associate’s degree in electronics or related field

Descrição da oferta de emprego

Vaisala is seeking a Field Service Technician based in the Indiana region for a fully remote role with substantial travel. You will manage delivery of Vaisala products and services on projects, analyze customer requirements, and troubleshoot to ensure high customer satisfaction.

The role requires an associate degree in electronics or related field and 2+ years field service experience, with travel up to 85% including international trips. E-Verify participation and benefits package are included.