Remote Field Service Technician - Weather Instruments

Vaisala Inc.; Tucson (AZ); Remote; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(K) plan with company match

Paid time off

Job summary

Vaisala Inc. seeks a Field Service Technician based in the Indiana region to join our Field Service team. This is a fully remote role where work is performed at customer sites with occasional work-from-home days.

The Field Service Technician will manage delivery of Vaisala products and services within assigned projects or service contracts, analyze requirements, install base, troubleshoot, and execute plans to ensure customer satisfaction and profitability. This role requires a current U.S.

Qualifications

• Associate's degree in electronics or related field plus 2+ years field service experience.
• Equivalent combination of education and experience considered.
• Willingness to travel domestically and internationally (up to 85%).
• Strong troubleshooting, installation, and customer-facing skills.

Responsibilities

• Perform basic technical service activities including preventive maintenance, troubleshooting, calibration, testing, programming, exchanging parts, and basic installation.
• Manage delivery of products and services within assigned projects or service contracts.
• Analyze customer requirements and install base; perform repairs or replacements to ensure satisfaction and profitability.
• Provide end-user support, issue resolution, and manage escalated tickets.
• Interact with customers on site and by phone or videoconference, including training and scheduling.
• Prepare activity reports and service documentation such as test and configuration records.

Skills

Interpersonal skills

Troubleshooting

Calibration

Customer relationship management

Communication

Education

Associate's degree in electronics or related field

Tools

Test equipment

Calibration equipment

Job description

Vaisala Inc. seeks a Field Service Technician based in the Indiana region to join our Field Service team. This is a fully remote role where work is performed at customer sites with occasional work-from-home days.

The Field Service Technician will manage delivery of Vaisala products and services within assigned projects or service contracts, analyze requirements, install base, troubleshoot, and execute plans to ensure customer satisfaction and profitability. This role requires a current U.S.