Remote Field Service Technician — Weather Tech

Vaisala; Tucson (AZ); Remote; USD 68,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Long-term disability

Short-term disability

Tuition reimbursement

Paid time off

Holiday pay

Employee Assistance Program

Job summary

Vaisala is seeking a Field Service Technician to support customers from the US with on-site and remote work. The role focuses on installation, calibration, and service delivery to weather-related instruments and systems.

Travel is expected domestically and internationally, with a strong emphasis on customer satisfaction and profitability through the Vaisala delivery process. The position requires an associate degree or higher in a technical field, solid client-facing communication, and the

Qualifications

• Associate's degree or equivalent in electronics/electrical engineering or related field.
• Strong interpersonal and communication abilities for customer-facing work.
• Willingness to travel up to 85% domestically and internationally.

Responsibilities

• Perform basic technical service activities including maintenance, troubleshooting, calibration, testing, programming and installation.
• Manage delivery of products and services within projects or contracts.
• Analyze customer requirements and install base; recommend repairs or replacements.
• Provide end-user support and resolve escalated tickets in a timely manner.
• Prepare site visit and service reports and maintain documentation.

Skills

Interpersonal skills

Customer relationship management

Technical service

Documentation skills

Education

Associate's degree in electronics or related field

Job description

Vaisala is seeking a Field Service Technician to support customers from the US with on-site and remote work. The role focuses on installation, calibration, and service delivery to weather-related instruments and systems.

Travel is expected domestically and internationally, with a strong emphasis on customer satisfaction and profitability through the Vaisala delivery process. The position requires an associate degree or higher in a technical field, solid client-facing communication, and the