Remote Field Service Technician Trainee

Atlas Copco Group Co.,Ltd; Richmond (VA); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Generous 401(k) retirement plan match

Competitive PTO and sick time

Life & Disability insurance

Paid training

Parental/adoption leave

Job summary

Atlas Copco Group Co.,Ltd is seeking a Service Technician Trainee to support our field service efforts and deliver a great customer experience. You will be close to customers, perform preventive service and repairs, and participate in training at the Air Academy with Senior Technicians.

The role requires a High School diploma or equivalent and is within a remote-friendly setup for residents of Richmond, VA with regional travel.

Qualifications

• 1–2 years of technical experience in mechanical, maintenance or electrical field.
• Ability to work independently and meet deadlines.
• Customer-focused with ownership of customer needs.
• Proficient with computers for work orders, parts ordering, and training.
• Own basic tools for on-site work.

Responsibilities

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• You will be subject to random drug testing

Skills

Independent worker

Computer usage

Customer focus

Mechanical & electrical basics

Willing to travel

Education

High School diploma or equivalent

EPA Certification (preferred)

Job description

Atlas Copco Group Co.,Ltd is seeking a Service Technician Trainee to support our field service efforts and deliver a great customer experience. You will be close to customers, perform preventive service and repairs, and participate in training at the Air Academy with Senior Technicians.

The role requires a High School diploma or equivalent and is within a remote-friendly setup for residents of Richmond, VA with regional travel.