Remote Field Service Technician - Refrigeration & Controls

Copeland; Frankfort (KY); Remote; USD 70,000 - 85,000; Full time

Job summary

Copeland is seeking a Field Service Specialist I to support installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists.

Field work will require extensive overnight travel and a strong focus on communication with customers, co-workers, and partners.

Qualifications

• 1–3 years of experience in refrigeration, HVAC, or control systems.
• Associate’s degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
• Basic understanding of refrigeration systems, control logic, and building automation.
• Willingness to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role.

Responsibilities

• Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
• Terminate low-voltage control wiring and verify I/O connections.
• Load and adjust control programs with support from higher-level specialists.
• Provide basic troubleshooting to ensure systems operate defect-free.
• Review and interpret store prints and wiring diagrams with assistance.
• Support new store commissioning and remodel commissioning activities and documentation.
• Maintain accurate and timely completion of documentation (FSRs, timesheets, expenses).
• Provide basic training to contractors and site personnel on Copeland hardware/software.

Skills

Field service

Travel readiness

Electrical understanding

Windows & software

Education

Associate's degree in HVAC/R or related

Tools

Copeland controllers

Danfoss/Carel controllers

Job description

Copeland is seeking a Field Service Specialist I to support installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists.

Field work will require extensive overnight travel and a strong focus on communication with customers, co-workers, and partners.