Remote Senior Field Service Engineer – Refrigeration & Controls

Copeland; Boston (MA); Remote; USD 100,000 - 120,000; Full time

Job summary

Copeland is seeking a Field Service Specialist III to lead advanced commissioning, integration, and mentoring for refrigeration, CO₂ systems, HVAC controls, and complex architectures. This senior role requires hands-on field leadership and extensive overnight travel to major customers and large-scale rollouts.

You will coach junior technicians, create control logic from specifications, and serve as the primary technical contact.

Qualifications

• 7+ years experience in refrigeration controls or field commissioning.
• Advanced knowledge of refrigeration design, pressure/temperature relationships, and CO2 system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Ability to travel up to 85-90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems, and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Skills

Field leadership

Refrigeration controls

CO2 systems

Controller programming

Troubleshooting

Customer communication

Project management

Tools

Danfoss

Carel

Novar

Honeywell

Job description

Copeland is seeking a Field Service Specialist III to lead advanced commissioning, integration, and mentoring for refrigeration, CO₂ systems, HVAC controls, and complex architectures. This senior role requires hands-on field leadership and extensive overnight travel to major customers and large-scale rollouts.

You will coach junior technicians, create control logic from specifications, and serve as the primary technical contact.