Remote Field Service Technician – Electrical Systems

ABB; United States; Remote; USD 47,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Parental leave

Employee assistance program

Job summary

ABB in the United States is seeking a field service technician to collaborate with customers on-site in Illinois, delivering operational improvements and certified troubleshooting. You will install, maintain and upgrade equipment while ensuring safety standards and quality control.

This role emphasizes strong customer relationships, proactive identification of service opportunities, and effective communication with stakeholders across the organization, including support teams.

Qualifications

• Strong communication and interpersonal skills to interact with various levels in the organization.
• Ability to manage multiple tasks and meet deadlines effectively.
• Safety and compliance awareness with OSHA guidance and field procedures.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement.
• Perform field service tasks including on-site troubleshooting and issue identification.
• Prepare material lists ensuring availability of parts and equipment meeting quality standards.
• Execute installation, commissioning, maintenance, upgrades, retrofits and end-of-life services.
• Build positive customer relationships and identify potential new sales opportunities.

Skills

Communication

Project management

Attention to deadlines

Safety orientation

Education

Electrical/Electronics certificate

Tools

MS Office

MS Project

Excel

Job description

ABB in the United States is seeking a field service technician to collaborate with customers on-site in Illinois, delivering operational improvements and certified troubleshooting. You will install, maintain and upgrade equipment while ensuring safety standards and quality control.

This role emphasizes strong customer relationships, proactive identification of service opportunities, and effective communication with stakeholders across the organization, including support teams.