Remote Field Service Engineer – Surveillance Systems

General Dynamics Information Technology, Inc.; United States; A distancia; USD 68.000 - 92.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with company match

Comprehensive health and wellness

Paid vacation and holidays

Descripción de la vacante

General Dynamics Information Technology, Inc. is seeking a Field Engineer to support a Border Patrol surveillance system deployed along the Southern U.S. border.

The role involves outdoor site work, time management, teamwork, and rapid learning of new technologies. A valid driver's license and ability to lift 35 pounds are required, with remote work within 2.5 hours of Campo, CA. Responsibilities include on-site troubleshooting, installation and maintenance, customer training, and detailed

Formación

• Must have a valid driver's license.
• Security Clearance Level: Must be able to obtain a Public Trust BI
• Location: Remote work, must be located within a 2.5 hour drive of Campo, CA
• Must be able to lift at least 35 pounds.

Responsabilidades

• Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.
• Conduct root-cause analysis on hardware, software, and network issues to restore functionality.
• A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.
• Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.
• Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT products, programs, and systems.

Conocimientos

Critical Thinking

Customer Satisfaction

Problem Solving

Technical Support

Troubleshooting

Educación

Bachelor of Science preferred

High School diploma mandatory

Descripción del empleo

General Dynamics Information Technology, Inc. is seeking a Field Engineer to support a Border Patrol surveillance system deployed along the Southern U.S. border.

The role involves outdoor site work, time management, teamwork, and rapid learning of new technologies. A valid driver's license and ability to lift 35 pounds are required, with remote work within 2.5 hours of Campo, CA. Responsibilities include on-site troubleshooting, installation and maintenance, customer training, and detailed