Remote Field Service Engineer, Semiconductor Tools

KLA-Belgium; Town of Texas (WI); Hybrid; USD 40,000 - 69,000; Full time

Job summary

KLA in Texas seeks a Customer Support Engineer to provide tool repair, customer management, and field service tasks for customers in North America. The role requires troubleshooting electro‑mechanical equipment in cleanrooms, strong communication, and the willingness to travel to customer sites worldwide as needed.

You will maintain preventive maintenance schedules, generate service reports, support installation teams, and share knowledge with peers.

Qualifications

• BS degree or equivalent years of experience in a technical field.
• Experience troubleshooting electro-mechanical equipment.
• Ability to operate in cleanroom environments.
• Strong written and verbal communication.
• Willingness to travel to customer sites worldwide.

Responsibilities

• Provide customer service support for a range of KLA products.
• Repair and service equipment at customer sites.
• Maintain preventive maintenance schedules.
• Prepare field service reports and documentation.
• Assist in quotes and installation guidance.
• Cross-train with other field service engineers.

Skills

Troubleshooting

Electro-mechanical systems

Communication skills

Travel readiness

Cleanroom experience

Education

BS or equivalent years of experience

Job description

KLA in Texas seeks a Customer Support Engineer to provide tool repair, customer management, and field service tasks for customers in North America. The role requires troubleshooting electro‑mechanical equipment in cleanrooms, strong communication, and the willingness to travel to customer sites worldwide as needed.

You will maintain preventive maintenance schedules, generate service reports, support installation teams, and share knowledge with peers.