Field Service Engineer – Semiconductor Equipment (On‑Site)

KLA-Belgium; Denison (TX); On-site; USD 44,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

KLA in Denison, TX is seeking a highly capable Customer Support Engineer to service semiconductor capital equipment on-site and in cleanroom environments. You will diagnose complex tool issues, perform root-cause analysis, and collaborate with customers to minimize downtime while keeping production running.

This role requires 5+ years of hands-on experience, strong diagnostics, and the ability to work independently under pressure.

Qualifications

• 5+ years of experience supporting semiconductor capital equipment (or similarly complex manufacturing equipment).
• Proven hands‑on troubleshooting of electro‑mechanical systems (not IT/software support).
• Experience in cleanroom/fab environments strongly preferred.
• Strong understanding of system‑level diagnostics, not just component swaps.

Responsibilities

• Troubleshoot and repair advanced semiconductor equipment at customer sites, including system‑level and board/component‑level diagnostics.
• Perform root cause analysis on complex electro‑mechanical, vacuum, chemical, and process‑related issues.
• Work hands‑on to restore tool performance quickly and safely, minimizing fab downtime.
• Evaluate equipment behavior and identify issues that may stem from process conditions (contamination, leaks, environmental factors).
• Make critical decisions in the field, including recommending tool shutdowns for safety or yield protection when needed.
• Support installations, upgrades, and modifications of equipment in partnership with installation teams.
• Document service activity, recurring issues, and corrective actions to support continuous improvement.
• Manage spare parts inventory and support service‑related administrative tasks (reports, quotes).
• Collaborate with engineering teams to share knowledge and improve service strategies.
• Provide technical guidance to peers and assist with cross‑training as needed.

Skills

Hands-on troubleshooting

Field engineering

Cleanroom & fab experience

Electro‑mechanical diagnostics

Independent under pressure

Education

Master's Degree

Bachelor's Degree

Job description

KLA in Denison, TX is seeking a highly capable Customer Support Engineer to service semiconductor capital equipment on-site and in cleanroom environments. You will diagnose complex tool issues, perform root-cause analysis, and collaborate with customers to minimize downtime while keeping production running.

This role requires 5+ years of hands-on experience, strong diagnostics, and the ability to work independently under pressure.