Remote Field Service Engineer – Mechatronics & Systems

ITW; Austin (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

Instron is hiring a Field Service Engineer to support Texas-based customers from a home-based position. You will travel within Dallas and the broader Texas region to install, calibrate, troubleshoot, and service electro-mechanical testing systems.

The role requires independent work, strong technical skills, and a commitment to safety and customer satisfaction. Preferred candidates have an engineering degree and experience reading schematics, with solid software literacy on Windows platforms.

Qualifications

• Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or related field.
• Ability to read electrical schematics and mechanical drawings.
• Strong mechanical and electrical troubleshooting skills.
• Excellent organization, communication, and customer service skills.

Responsibilities

• Travel to customer facilities for preventive maintenance and calibrations.
• Install, commission, troubleshoot, and repair systems.
• Provide technical guidance and hands-on training.
• Complete service documentation and reports.
• Maintain professionalism and customer satisfaction on visits.
• Follow safety procedures and travel within Texas as needed.

Skills

Troubleshooting

Reading schematics

Customer service

Independent work

Communication skills

Education

Engineering degree or related (Tech/Electronics/Mechatronics)

Tools

Windows-based software

Electrical schematics

Job description

Instron is hiring a Field Service Engineer to support Texas-based customers from a home-based position. You will travel within Dallas and the broader Texas region to install, calibrate, troubleshoot, and service electro-mechanical testing systems.

The role requires independent work, strong technical skills, and a commitment to safety and customer satisfaction. Preferred candidates have an engineering degree and experience reading schematics, with solid software literacy on Windows platforms.