Remote Field Service Engineer — Mechanical Systems

Instron

Town of Texas (WI)

Remote

USD 70,000 - 100,000

Full time

2 days ago
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Job summary

Instron, a leader in materials testing systems, seeks a Field Service Engineer to support customers in Texas from a home-based role. You will calibrate, install, troubleshoot, and maintain electro-mechanical systems, traveling within Houston and across Texas.

You will train customers and document service activities while upholding safety standards. Ideal candidates bring engineering technology or related degrees, strong mechanical/electrical troubleshooting, and the ability to read schematics.

Qualifications

  • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or related field.
  • Military technical experience or trade school may be considered in place of a degree.
  • Strong mechanical and electrical troubleshooting skills.
  • Ability to read electrical schematics and mechanical drawings.
  • Comfortable working with Windows-based computers and technical software.
  • Excellent organization, communication, and customer service skills.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Travel to customer facilities to perform preventive maintenance, calibration, troubleshooting, installation and commissioning.
  • Diagnose mechanical, electrical, and software-related issues.
  • Provide customers with technical guidance and hands-on training.
  • Complete service documentation, field reports, and expense reports.
  • Maintain a high level of professionalism and customer satisfaction during every service visit.
  • Follow all company and customer safety procedures.
  • Support customers throughout Texas, with occasional travel to other regions as business needs require.

Skills

Mechanical troubleshooting
Electrical troubleshooting
Schematics reading
Customer service
Independent work
Windows OS & software

Education

Engineering degree or tech degree (AS/BS) in Engineering Technology/Electronics/Mechanical/Mechatronics

Job description

Instron, a leader in materials testing systems, seeks a Field Service Engineer to support customers in Texas from a home-based role. You will calibrate, install, troubleshoot, and maintain electro-mechanical systems, traveling within Houston and across Texas.

You will train customers and document service activities while upholding safety standards. Ideal candidates bring engineering technology or related degrees, strong mechanical/electrical troubleshooting, and the ability to read schematics.

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