Remote Field Service Engineer – Mass Spectrometry & HPLC

Cepheid; City of Rochester (NY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan for eligible employees

Job summary

Cepheid is looking for a Field Service Engineer in Rochester, NY. The role involves maintaining, installing, and repairing scientific instrumentation with travel up to 50%. Candidates need an associate's or bachelor's degree in a relevant field and experience with LCMS. Benefits include a competitive hourly rate of $36.00-$38.50, comprehensive medical benefits, and a potential bonus. Remote work arrangements are also available.

Qualifications

• Valid driver’s license, ability to travel domestically and internationally, up to 50% overnight travel.
• Ability to lift up to 50 lbs and perform physical requirements (stand, walk, climb, etc.).

Responsibilities

• Perform high‑quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
• Perform qualification services and customer training, ensuring customer satisfaction.
• Complete administrative duties (logging service activities, expense reporting, inventory, etc.).
• Assist with troubleshooting and follow problem‑solving procedures.
• Follow all required safety protocols.

Skills

Problem-solving skills

Experience with LCMS and/or capillary electrophoresis

Electrical and electrical mechanical technology experience

Education

Associate’s or Bachelor’s degree in Life Sciences, Chemistry, Engineering, or equivalent experience

Job description

Cepheid is looking for a Field Service Engineer in Rochester, NY. The role involves maintaining, installing, and repairing scientific instrumentation with travel up to 50%. Candidates need an associate's or bachelor's degree in a relevant field and experience with LCMS. Benefits include a competitive hourly rate of $36.00-$38.50, comprehensive medical benefits, and a potential bonus. Remote work arrangements are also available.