Remote Field Service Engineer – Lab Equipment Installations

Hbcu Connect, Llc; Marlborough (MA); Remote; USD 68,000 - 71,000; Full time

Benefits offered by this job

Remote work option

Medical/dental/vision insurance

401(k)

Job summary

Cytiva is hiring a Field Service Engineer to service, repair, and install laboratory and biotech equipment at customer sites. The role involves basic troubleshooting, preventive maintenance, and order management for parts, within a 35% travel sector.

Applicants should have a related engineering degree and 1+ years in field service or repair. The position offers remote work eligibility, a salary range of $68,000–$71,000, and bonus eligibility.

Qualifications

• Bachelor's degree in Biomedical, Mechanical or Electrical Engineering or relevant STEM field.
• 1+ years of field service, maintenance, repair, or troubleshooting experience.

Responsibilities

• Technician will perform preventive maintenance, installation, and repair of designated equipment.
• Maintain regular communication with customers to ensure issue resolution and follow-up.
• Drive service business growth through actions for service agreements, parts, upgrades, and leads.

Skills

Field service

Customer communication

Troubleshooting

Education

Engineering degree

Tools

Biomedical equipment

Job description

Cytiva is hiring a Field Service Engineer to service, repair, and install laboratory and biotech equipment at customer sites. The role involves basic troubleshooting, preventive maintenance, and order management for parts, within a 35% travel sector.

Applicants should have a related engineering degree and 1+ years in field service or repair. The position offers remote work eligibility, a salary range of $68,000–$71,000, and bonus eligibility.