Remote Field Service Engineer – Industrial Automation

Placements24; Willows (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Generous PTO and paid holidays

Professional development opportunities

Job summary

Placements24 is seeking an experienced Field Service Engineer for a fully remote role supporting global clients in automation systems. You will diagnose, configure, and optimize PLC/HMI/SCADA and robotics remotely, guiding on-site teams and ensuring SLA adherence.

Ideal candidates have 5+ years in industrial automation field service, strong communication, and a proven ability to work independently from home while collaborating with global engineering teams.

Qualifications

• Bachelor in Electrical/Mechatronics or related field.
• Experience in field service for industrial automation.
• Strong PLC/HMI/SCADA and networking knowledge.

Responsibilities

• Provide remote technical support for installation and commissioning of automation systems.
• Diagnose hardware/software issues in PLC, HMI/SCADA, and robotics remotely.
• Guide on-site personnel via remote assistance for repairs and upgrades.
• Analyze performance data and generate improvement reports.
• Create troubleshooting guides and maintain documentation.
• Collaborate with engineering teams to relay client feedback.
• Manage remote service requests and SLAs.
• Stay updated on automation tech and product offerings.
• Assist in delivering remote training to clients and junior engineers.

Skills

Remote diagnostics

PLC programming

HMI/SCADA

Robotics knowledge

Analytical skills

Client communication

Education

Bachelor's degree in Electrical/Mechatronics

Tools

Siemens SIMATIC

Rockwell Studio 5000

Remote support tools

Job description

Placements24 is seeking an experienced Field Service Engineer for a fully remote role supporting global clients in automation systems. You will diagnose, configure, and optimize PLC/HMI/SCADA and robotics remotely, guiding on-site teams and ensuring SLA adherence.

Ideal candidates have 5+ years in industrial automation field service, strong communication, and a proven ability to work independently from home while collaborating with global engineering teams.