Remote Field Service Engineer I – Electrical Power Systems

Hitachi; Philadelphia (Philadelphia County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Tuition reimbursement

Parental leave

Adoption assistance

Fertility benefits

Job summary

Hitachi Energy USA INC is seeking an enthusiastic Field Service Engineer in Pennsylvania. You will install, commission, test, and service electrical equipment at customer sites, diagnose issues, and deliver hands-on technical support while building strong customer relationships.

This entry-level role offers training, mentorship, and opportunities for career growth within a global technology leader. Travel to customer sites is required; a background in electrical/mechanical systems is valued.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or a related field.
• Entry-level experience or relevant internship/co-op in field service, engineering, manufacturing, power systems, or a related technical environment.
• Understanding of electrical, mechanical, and troubleshooting fundamentals.

Responsibilities

• Support installation, commissioning, testing, and startup of electrical products at customer sites.
• Assist with diagnosing and resolving technical issues related to equipment performance.
• Provide technical guidance and product support to customers during field service activities.
• Research and evaluate equipment enhancements addressing customer needs.
• Develop positive customer relationships to support satisfaction and future business opportunities.
• Assist in troubleshooting implementation and operational challenges during commissioning and service projects.
• Deliver customer training on equipment features and operating practices.
• Maintain accurate service documentation and records.
• Ensure compliance with external and internal regulations, procedures, and guidelines.

Skills

Electrical fundamentals

Mechanical fundamentals

Customer communication

Education

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field

Job description

Hitachi Energy USA INC is seeking an enthusiastic Field Service Engineer in Pennsylvania. You will install, commission, test, and service electrical equipment at customer sites, diagnose issues, and deliver hands-on technical support while building strong customer relationships.

This entry-level role offers training, mentorship, and opportunities for career growth within a global technology leader. Travel to customer sites is required; a background in electrical/mechanical systems is valued.