Remote Field Service Engineer I (Electrical)

hitachi; Mount Pleasant (Westmoreland County); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Coverage

Retirement savings (401(k) with match)

Paid time off

Professional growth programs

Parental leave and fertility benefits

Job summary

Hitachi Energy is seeking a Field Service Engineer in Mount Pleasant, PA to work with electrical equipment across customer sites. You will install, commission, test, and start up systems, diagnose issues, and deliver technical guidance during field service activities.

The role emphasizes learning, collaboration with experienced engineers, and strong customer relationships, with travel to customer sites as required and opportunities for professional growth within a global technology leader.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or a related field.
• Entry-level experience or relevant internship/co-op experience in field service, engineering, manufacturing, power systems, or a related technical environment.
• Understanding of electrical, mechanical, and troubleshooting fundamentals.
• Strong communication and customer service skills with the ability to explain technical concepts clearly.

Responsibilities

• Support the installation, commissioning, testing, and start-up of electrical products and equipment at customer sites.
• Assist with diagnosing and resolving technical issues related to equipment performance and operation.
• Provide technical guidance and product support to customers during field service activities.
• Research and evaluate equipment enhancements and upgrade opportunities that address customer needs.
• Develop positive customer relationships to support satisfaction and future business opportunities.
• Assist in troubleshooting implementation and operational challenges during commissioning and service projects.
• Deliver customer training on equipment features, functionality, and best operating practices.
• Maintain accurate service documentation, reports, and technical records.

Skills

Communication skills

Customer service

Electrical fundamentals

Mechanical fundamentals

Troubleshooting

Travel willingness

Learning ability

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or a related field

Job description

Hitachi Energy is seeking a Field Service Engineer in Mount Pleasant, PA to work with electrical equipment across customer sites. You will install, commission, test, and start up systems, diagnose issues, and deliver technical guidance during field service activities.

The role emphasizes learning, collaboration with experienced engineers, and strong customer relationships, with travel to customer sites as required and opportunities for professional growth within a global technology leader.