Remote Field Service Engineer for Thermal Systems

InTEST Thermal; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

InTest Thermal Solutions is seeking a Field Service Engineer to join our growing service team. Location: South Central U.S. (Remote/Home Office). Travel about 50% across Texas, Oklahoma, Louisiana, Arkansas, and nearby states to install, calibrate, and service customer systems.

You'll receive hands-on training, work with the Head of Global Service, and develop engineering, troubleshooting, and customer-facing skills in a fast‑paced environment.

Qualifications

• Bachelor’s degree in Engineering or a related technical field.
• Strong interest in hands-on engineering, troubleshooting, and field work.
• Willingness to learn new technologies and systems.
• Strong communication skills and a customer-focused mindset.
• Detail-oriented with good organizational skills.
• Basic computer skills including Word, Excel, and PowerPoint.

Responsibilities

• Assist with the installation and commissioning of new customer systems.
• Perform preventative maintenance (PM) and system calibrations (NIST and ISO 17025), with training provided.
• Troubleshoot and help resolve technical issues at customer sites.
• Learn to analyze product performance and identify root causes of issues.
• Communicate clearly with customers to understand their concerns and provide updates.
• Complete service documentation and reports using CRM and service tools.
• Support parts ordering and service logistics processes.
• Travel to customer sites across the West Coast (and occasionally beyond).

Skills

Strong communication skills

Customer-focused mindset

Hands-on engineering

Troubleshooting

Independence

Detail-oriented

Education

Bachelor’s degree in Engineering or related technical field

Tools

CRM tools (HubSpot)

Microsoft Word

Microsoft Excel

PowerPoint

RS-232/IEEE communications

Job description

InTest Thermal Solutions is seeking a Field Service Engineer to join our growing service team. Location: South Central U.S. (Remote/Home Office). Travel about 50% across Texas, Oklahoma, Louisiana, Arkansas, and nearby states to install, calibrate, and service customer systems.

You'll receive hands-on training, work with the Head of Global Service, and develop engineering, troubleshooting, and customer-facing skills in a fast‑paced environment.