Remote Field Service Engineer - Commercial Boilers

Watts Water Technologies; Fort Worth (TX); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Retirement benefits

Paid holidays/PTO

Professional development opportunities

Fitness reimbursements and employee-?|

Employee discounts

Job summary

Watts Water Technologies is seeking a remote Field Service professional to provide critical technical support for commercial boilers, visit customer sites for diagnostics and commissioning, and collaborate with engineering on new troubleshooting procedures. The role requires 5+ years in the field, strong communication, and a ownership mindset.

Travel will be 60-70%, with opportunities for ongoing technical training and development, and a path to contribute to Watts' commitment to safe, clean

Qualifications

• 5+ years of field experience in commercial heating/domestic hot water.
• Knowledge of electrical/electronic controls and hardware.
• Knowledge of steam and gas-fired equipment.
• Strong communication, interpersonal and problem-solving skills.
• Self-starter with ownership mindset.
• Proficient in Microsoft Office products.
• Adherence to laws, codes, policies, and safety practices.

Responsibilities

• Serve as SME for commercial boilers, providing technical support to customers, reps and service technicians.
• Visit customer sites to diagnose and resolve product/service concerns, including startup and commissioning.
• Participate in training and support development of training programs for reps and technicians.
• Develop, maintain and update technical procedures, service bulletins, and maintenance programs.
• Maintain spare parts inventories and recommended spare parts kits.
• Collaborate with Engineering to improve troubleshooting procedures and service requirements.
• Take on additional projects as assigned by Field Service Manager or management.
• Travel 60-70%.

Skills

Field experience

Electrical controls

Steam & gas-fired equipment

Communication skills

Self-starter

Education

BA/BS degree preferred

Contractor license preferred

Job description

Watts Water Technologies is seeking a remote Field Service professional to provide critical technical support for commercial boilers, visit customer sites for diagnostics and commissioning, and collaborate with engineering on new troubleshooting procedures. The role requires 5+ years in the field, strong communication, and a ownership mindset.

Travel will be 60-70%, with opportunities for ongoing technical training and development, and a path to contribute to Watts' commitment to safe, clean