Field Service Engineer — Onsite Tech & Uptime Specialist

Watlow-Electric-Manufacturin; Maryland Heights (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Annual Incentive Program

401(k) with company match

Wellness incentives

Life and disability insurance

Paid holidays, personal time, and VAC

Parental leave

Job summary

Watlow is seeking a Field Service Engineer to commission, troubleshoot and maintain our thermal products at customer sites. You will travel to perform installations, provide training, upgrades and feedback to improve products and services, while representing the company onsite.

This role demands strong electrical/mechanical aptitude, excellent communication, and the ability to work independently with up to 75% travel across North America.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, or Controls Engineering with 3+ years of relevant field service experience.
• Experience with electrical systems, process controls, wiring, and power distribution.
• On-site troubleshooting and root-cause analysis using diagnostic tools.
• Ability to travel frequently, including overnight stays.

Responsibilities

• Commission and troubleshoot industrial electric heaters, sensors, controllers, and power panels.
• Resolve equipment and integration issues (mechanical, electrical, software/controls) in the field.
• Perform maintenance, programming, and validation of thermal system installations.
• Provide technical guidance and training to customers’ teams.
• Create service reports and documentation in company systems.
• Collaborate with sales, engineering and manufacturing to resolve complex issues.

Skills

Electrical systems

Process controls

Wiring fundamentals

SCADA/PLC/HMI basics

Diagnostic tools usage

Education

Bachelor’s degree in Electrical, Mechanical, or Controls Engineering

Tools

Modbus TCP/RTU

Ethernet/IP

Job description

Watlow is seeking a Field Service Engineer to commission, troubleshoot and maintain our thermal products at customer sites. You will travel to perform installations, provide training, upgrades and feedback to improve products and services, while representing the company onsite.

This role demands strong electrical/mechanical aptitude, excellent communication, and the ability to work independently with up to 75% travel across North America.