Remote Field Property Claims Adjuster - SC Territory

SC Works Trident; Sumter (SC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Paid Time Off

Tuition Assistance

Bonus Opportunity

Job summary

Farmers Insurance is seeking a Field Property Adjuster to support the Sumter–Florence–Camden, SC area. This field role requires traveling to policyholder homes and performing on-site investigations to assess property damage and negotiate settlements.

Ideal candidates have a high school diploma, strong customer service, great communication skills, and comfort with MS Word/Excel/Outlook. Valid driver’s license and a cooperative outlook are essential.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver’s license and bondable.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Perform additional duties as assigned.
• Promote safety at all times and comply with safety/ergonomic standards as outlined in relevant company-published manuals.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or equivalent

Tools

MS Word

Excel

Outlook

Smartphone apps

Job description

Farmers Insurance is seeking a Field Property Adjuster to support the Sumter–Florence–Camden, SC area. This field role requires traveling to policyholder homes and performing on-site investigations to assess property damage and negotiate settlements.

Ideal candidates have a high school diploma, strong customer service, great communication skills, and comfort with MS Word/Excel/Outlook. Valid driver’s license and a cooperative outlook are essential.