Remote Property Claims Inspector & Adjuster

State Farm; Spartanburg (SC); On-site; USD 63,000 - 90,000; Full time

Job summary

State Farm in Spartanburg, SC is hiring a Property Field Inspection Claim Specialist to handle on-site inspections and weather-related claims for residential and commercial properties. You will interact with policyholders, agents, and other parties, estimate damages, and guide customers through the claims process with remarkable service.

Qualified candidates have a relevant degree or equivalent experience, strong investigative and communication skills, and the ability to work remotely with a

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Ability to quickly learn unfamiliar concepts and terminology and apply that knowledge practically.
• Ability to effectively interact with policyholders, agents and other stakeholders to move claims forward.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents and other involved parties to gather information and resolve claims efficiently.
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Investigation

Policy interpretation

Decision making

Communication

Negotiation

Detail oriented

Mobility / field work

Physical agility

Education

Bachelor's degree or equivalent

Tools

Xactimate

XactContents

Job description

State Farm in Spartanburg, SC is hiring a Property Field Inspection Claim Specialist to handle on-site inspections and weather-related claims for residential and commercial properties. You will interact with policyholders, agents, and other parties, estimate damages, and guide customers through the claims process with remarkable service.

Qualified candidates have a relevant degree or equivalent experience, strong investigative and communication skills, and the ability to work remotely with a