Remote Field Property Claims Adjuster

Farmers Group Inc.; Omaha (NE); On-site; USD 32,000 - 58,000; Full time

Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Vision

Health Savings Account

Job summary

Farmers Insurance is seeking a Field Adjuster in Nebraska to conduct on-site and virtual investigations at policyholders’ homes. You will assess property damage, negotiate settlements, and determine liability using claims software, a company car, and a laptop.

Job involves travel within the territory with overtime opportunities during deployment; prior claims experience is welcomed, and training is provided. A valid driver’s license is required.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policiesand property damage from the inside out toidentify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
• Previous claims handling experience is preferred but we are willing to train the right candidate!

Responsibilities

• Conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.

Skills

Excellent customer service

Excellent communication

Smartphone proficiency

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Farmers Insurance is seeking a Field Adjuster in Nebraska to conduct on-site and virtual investigations at policyholders’ homes. You will assess property damage, negotiate settlements, and determine liability using claims software, a company car, and a laptop.

Job involves travel within the territory with overtime opportunities during deployment; prior claims experience is welcomed, and training is provided. A valid driver’s license is required.