Remote Field Phlebotomy Supervisor – NorCal

MinutePay Inc.; California; Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Getlabs is seeking a Field Phlebotomy Supervisor to oversee mobile phlebotomists across the Northern California market and ensure every patient experience meets our high standards.

You will supervise operations, review performance, onboard and train staff, manage schedules and budgets, and handle escalations with care and professionalism. This full-time role requires residence within the San Francisco Bay Area commute radius.

Aufgaben

• Supervise a team of mobile phlebotomists in one or more geographical markets
• Assess work performance and perform appointment reviews for compliance, quality, and safety on a regular basis; accurately report all findings
• Interview and hire new mobile phlebotomists
• Effectively and efficiently onboard new hires
• Complete new hire and annual competency assessments for team
• Ensure accurate order and patient appointment record-keeping
• Review daily/weekly schedules for team and make schedule adjustments as needed; organize, plan, and assign work
• Plan and manage a budget
• Assist with day-to-day customer service and manager-level escalations including interactions with patients via inbound calls, outbound calls, emails, and other communication platforms
• Review and approve team timecards and expenses

Jobbeschreibung

Getlabs is seeking a Field Phlebotomy Supervisor to oversee mobile phlebotomists across the Northern California market and ensure every patient experience meets our high standards.

You will supervise operations, review performance, onboard and train staff, manage schedules and budgets, and handle escalations with care and professionalism. This full-time role requires residence within the San Francisco Bay Area commute radius.