Remote Field-Based Community Health Worker

Optum; Greenville (SC); Hybrid; USD 57,859,000 - 103,320,000; Full time

Job summary

Optum seeks a Field Based Community Health Worker to engage health plan members in their homes and communities across Greenville, SC, supporting education and access to care. This field-based role requires travel within designated areas and offers home-based work when not in the field.

The position emphasizes building trust with healthcare providers, coordinating visits, and guiding members through program benefits while maintaining privacy and data accuracy.

Qualifications

• High School Diploma or GED required.
• 3+ years in community health/outreach.
• 1+ year field-based experience.
• Reliable transportation and SC residence.

Responsibilities

• Engage members at homes, senior living, and care facilities.
• Educate members about programs and benefit plans.
• Coordinate visits for timely access to care.
• Build trust with Optum providers.
• Identify and remove obstacles to benefit utilization.
• Plan routes to optimize engagement and travel time.
• Document engagement in EMR and ensure coding accuracy.

Skills

Community health

Field-based work

Excel

Route planning

Bilingual Spanish

Privacy & security

Education

High School Diploma/GED

Tools

Windows

Excel

Job description

Optum seeks a Field Based Community Health Worker to engage health plan members in their homes and communities across Greenville, SC, supporting education and access to care. This field-based role requires travel within designated areas and offers home-based work when not in the field.

The position emphasizes building trust with healthcare providers, coordinating visits, and guiding members through program benefits while maintaining privacy and data accuracy.