Remote Field Applications Specialist - Diagnostics

Cepheid

United States

Remote

USD 90,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Bonus eligible

Medical/dental/vision insurance

401(k)

Company Car

Job summary

Cepheid, part of the Danaher family, is seeking a Field Applications Specialist to support the Diagnostic Sales team with pre- and post-sale technical activities. You will train customers, demonstrate instruments, and collaborate across teams to ensure top-tier service and customer satisfaction.

The role requires up to 75% travel, a relevant degree with several years of MT/CLS or training experience, and strong proficiency in MS Office and Salesforce.

Qualifications

Bachelor’s degree with 5+ years of related work experience OR Master’s degree in field with 3+ years of related work experience.
Minimum of 3 years of MT/CLS experience or 3 years formal training; or equivalent background.

Responsibilities

Install Cepheid instruments and train customers on CLIA waived and Moderate Complex systems.
Support connectivity solutions and assist with implementation for customer satisfaction.
Provide instrument demonstrations and technical presentations to customers.
Collaborate with Sales, Marketing, Technical Support, Service and global units to assess customer needs.
Travel up to 75% by car/air travel; lift up to 50 pounds; maintain valid driver’s license.

Skills

Technical support

Customer training

Presentations

Cross-functional collaboration

Education

Bachelor’s or Master’s degree

Tools

Salesforce.com

PowerPoint

Zoom

Microsoft Teams

LMS

Job description

The role requires up to 75% travel, a relevant degree with several years of MT/CLS or training experience, and strong proficiency in MS Office and Salesforce.

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