Remote Field Applications Scientist - Forensic DNA

ThermoFisher Scientific; Portland (OR); Remote; USD 83,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

401(k) plan

Employee stock purchase program

Paid time off

Job summary

Thermo Fisher Scientific is seeking a Field Application Scientist to support Western North America remotely, covering California, Arizona, Washington, Oregon, and Nevada. You will train customers on HID products, troubleshoot workflows, and collaborate with Sales on pre-sales activities while traveling up to ~70% to sites across the region.

The role requires a strong background in forensic DNA workflows, hands-on lab experience, and excellent communication and training skills, with residence in

Qualifications

• Bachelor's degree in forensic science, molecular biology, genetics, biochemistry, or a related scientific discipline required.
• 5+ years of experience, or 3 years with an advanced degree, in forensic DNA workflows or a related technical role, including hands-on laboratory experience.
• Demonstrated experience with forensic DNA instrumentation, chemistries, and analysis software.
• Strong technical and troubleshooting skills with the ability to address complex scientific, application, and workflow challenges.
• Strong written and verbal communication skills, including the ability to communicate complex scientific and technical concepts to diverse audiences.
• Strong customer-facing, presentation, and training skills.

Responsibilities

• Deliver customer training on HID products, applications, and workflows through on-site and remote training sessions.
• Provide technical and application support, including troubleshooting customer workflows, technical inquiries, and product performance issues.
• Support pre-sales activities through technical consultation, product demonstrations, presentations, and workflow discussions with prospective customers.
• Provide post-sales application support to help customers successfully implement, adopt, and optimize HID technologies.
• Partner with Sales and other commercial colleagues to provide scientific and technical expertise throughout the customer lifecycle.
• Collaborate with Technical Support, Service, Product Management, and other internal teams to resolve customer needs and improve the customer experience.
• Maintain current knowledge of HID products, applications, workflows, and relevant developments in forensic science and human identification.
• Document customer activities and provide relevant field and customer feedback to internal teams.

Skills

Communication

Training

Troubleshooting

Presentation

Remote collaboration

Education

Bachelor's degree in forensic science or related field

Tools

DNA instrumentation

Forensic chemistries

Analysis software

Job description

Thermo Fisher Scientific is seeking a Field Application Scientist to support Western North America remotely, covering California, Arizona, Washington, Oregon, and Nevada. You will train customers on HID products, troubleshoot workflows, and collaborate with Sales on pre-sales activities while traveling up to ~70% to sites across the region.

The role requires a strong background in forensic DNA workflows, hands-on lab experience, and excellent communication and training skills, with residence in