Remote Field Account Manager, Risk Solutions

LexisNexis Risk Solutions; New Jersey; Hybrid; USD 74,000 - 118,000; Full time

Job summary

The Field Account Manager at LexisNexis Risk Solutions manages and grows a Northeast book of business, focusing on retention, strategic account planning, and expanding value through strong partnerships. You will work with cross-functional teams to help customers achieve business outcomes and drive revenue growth.

Location is New Jersey with a remote-friendly base pay model; the role requires renewal management, executive relationships, ROI reviews, and identifying whitespace opportunities to

Qualifications

• Proven success managing and growing existing customer relationships.
• Experience managing renewals, expansions, and retention initiatives.
• Strong communication, presentation, and relationship-building skills.
• Ability to collaborate across multiple internal functions.
• Experience using CRM systems such as Salesforce.
• SaaS, data, analytics, risk, or technology industry experience.
• Experience conducting executive business reviews and strategic account planning.
• Ability to uncover customer challenges and align solutions to business outcomes.

Responsibilities

• Manage an assigned book of business and achieve renewal and retention objectives.
• Build executive and operational relationships with customer stakeholders.
• Conduct regular business reviews to demonstrate ROI and value realization.
• Monitor customer health and proactively address risks and adoption challenges.
• Drive customer engagement strategies to increase product utilization and satisfaction.
• Identify whitespace opportunities across the portfolio and plan growth.
• Develop and execute account growth plans and initiatives.
• Generate upsell and cross-sell opportunities aligned to customer needs.

Skills

Relationship management

Renewals

Communication

Cross-functional collaboration

CRM systems (Salesforce)

SaaS/Analytics familiarity

Executive business reviews

Opportunity discovery

Tools

Salesforce

Job description

The Field Account Manager at LexisNexis Risk Solutions manages and grows a Northeast book of business, focusing on retention, strategic account planning, and expanding value through strong partnerships. You will work with cross-functional teams to help customers achieve business outcomes and drive revenue growth.

Location is New Jersey with a remote-friendly base pay model; the role requires renewal management, executive relationships, ROI reviews, and identifying whitespace opportunities to