Remote Field Account Manager - Grow Key Accounts

Pro Serv Food Equipment; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Vehicle Allowance (if applicable)

Company Phone & Tablet

Career Growth Opportunities

Strong Team Environment

Ongoing Training & Development

Opportunity to help build a growing 회사

Job summary

Pro-Serv Facility Solutions / Pro-Serv Food Equipment is seeking a Field Account Manager in the United States to maintain relationships with key accounts through regular in-person visits, follow-up on quotes, and service coordination. This remote role requires professionalism, organization, and a proactive sales mindset to grow existing accounts.

You will bridge customers with internal teams, identify new service opportunities, and help drive retention while representing the company with

Qualifications

• Strong communication and relationship-building skills.
• Professional appearance and attitude.
• Self-motivated and organized; able to work independently.
• Strong follow-up and customer service abilities.
• Sales or account management experience preferred.
• Experience in commercial service industries is a plus.
• Basic HVAC, refrigeration, cooking equipment or facility services knowledge.
• Valid driver’s license required.

Responsibilities

• Visit key account customers regularly to maintain relationships and ensure satisfaction.
• Follow up on quotes and assist in closing sales opportunities.
• Identify opportunities for additional services, repairs, PMs, upgrades.
• Coordinate resolutions for service concerns with internal teams.
• Collaborate with Key Account Managers, Dispatch, Branch Managers and Operations.
• Represent Pro-Serv professionally at customer locations.
• Communicate customer needs internally and relay feedback for improvements.
• Maintain detailed notes in company systems and support growth initiatives across divisions.

Skills

Communication skills

Professional appearance

Self-motivated

Independent work

Follow-up skills

Sales / account mgmt

Commercial service exp

HVAC basics

Driver's license

CRM experience

Field service software

Tools

CRM

Field service software

Job description

Pro-Serv Facility Solutions / Pro-Serv Food Equipment is seeking a Field Account Manager in the United States to maintain relationships with key accounts through regular in-person visits, follow-up on quotes, and service coordination. This remote role requires professionalism, organization, and a proactive sales mindset to grow existing accounts.

You will bridge customers with internal teams, identify new service opportunities, and help drive retention while representing the company with