Remote FEHB Eligibility Verifier

Maximus; Salem (OR); A distancia; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

Maximus is seeking an Eligibility Verification Specialist to support the FEHB Compliance and Verification Program for the Office of Personnel Management. This Admin II Operations role involves reviewing enrollee documentation for dependent eligibility in the FEHB program and performing clerical duties with a focus on accuracy and confidentiality.

The position is full-time and remote, but requires residence within 75 miles of Lawrence, KS, with equipment provided. Background checks and U.S.

Formación

• Experience reviewing benefits, eligibility, and supporting documentation against established criteria.
• Strong attention to detail; ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
• Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
• Clear written and verbal communication skills, including experience conducting customer follow-up calls and explaining documentation requirements.
• Experience handling confidential information and following privacy, security, and records management procedures.
• Ability to follow structured procedures, manage deadlines, learn program systems, and recognize when escalation is needed.
• Must be a U.S. Citizen and able to pass government background checks.

Responsabilidades

• Reviews enrollee-submitted documentation supporting eligibility verification for FEHB program.
• Performs document verification and manages routine calls.
• Supports project and operations management with administrative tasks.
• Maintains case records and status updates in designated systems.
• Escalates complex cases through established channels.
• Protects confidential information according to privacy and security procedures.

Conocimientos

Attention to detail

Data entry

Verbal communication

Written communication

Confidential data handling

Case management

Customer follow-up

Discrepancy resolution

Educación

High School diploma or equivalent

Descripción del empleo

Maximus is seeking an Eligibility Verification Specialist to support the FEHB Compliance and Verification Program for the Office of Personnel Management. This Admin II Operations role involves reviewing enrollee documentation for dependent eligibility in the FEHB program and performing clerical duties with a focus on accuracy and confidentiality.

The position is full-time and remote, but requires residence within 75 miles of Lawrence, KS, with equipment provided. Background checks and U.S.