Remote FEHB Eligibility Verifier

Maximus; City of Albany (NY); Remote; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Equipment provided

Remote work flexibility

Zusammenfassung

Maximus is seeking an Eligibility Verification Specialist to support the FEHB program. This full-time, remote role requires residency within 75 miles of Lawrence, KS, with equipment provided. U.S. citizenship and a public trust background are prerequisites.

The position emphasizes detailed document review, data entry, and outbound follow-up to secure complete information, while maintaining secure case records and adhering to privacy rules.

Qualifikationen

• High School diploma or equivalent with 1-3 years of experience.
• Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
• Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.

Aufgaben

• Review supporting documents for completeness and accuracy against eligibility requirements.
• Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
• Conduct outbound follow-up to request missing information and explain next steps.
• Maintain accurate case records, notes, and status updates in designated systems.
• Manage workloads and follow-up activities to meet quality and productivity standards.
• Escalate complex or unresolved cases through established channels.

Kenntnisse

Attention to detail

Data entry

Document verification

Customer follow-up calls

Privacy and confidentiality

Ausbildung

High School diploma or equivalent

Tools

Electronic case records

Document imaging

Workflow systems

Jobbeschreibung

Maximus is seeking an Eligibility Verification Specialist to support the FEHB program. This full-time, remote role requires residency within 75 miles of Lawrence, KS, with equipment provided. U.S. citizenship and a public trust background are prerequisites.

The position emphasizes detailed document review, data entry, and outbound follow-up to secure complete information, while maintaining secure case records and adhering to privacy rules.