Remote Family Support Specialist

AO Globe Life; Chattanooga (TN); Remote; USD 40,000 - 60,000; Full time

Job summary

AO Globe Life invites you to join a fully remote role where your career can thrive from anywhere. You will meet with clients virtually via Zoom, guide veterans and families through available programs, and deliver a professional, client-first experience.

The position emphasizes strong communication, quick learning, adaptability, and collaboration, with ongoing training, mentorship, and opportunities to grow within a supportive remote team.

Qualifications

• Strong communication skills.
• Ability to learn quickly.
• Adaptability in new situations.
• Self-motivation and accountability.
• A collaborative mindset.

Responsibilities

• Meet with clients virtually using Zoom.
• Walk veterans and their families through available programs.
• Answer questions and guide clients through next steps.
• Support clients through onboarding and follow-up communication.
• Maintain simple digital records and documentation.
• Deliver a professional, client-first experience.
• Participate in training and development sessions.

Skills

Strong communication

Fast learner

Adaptable

Self-motivated

Collaborative

Job description

AO Globe Life invites you to join a fully remote role where your career can thrive from anywhere. You will meet with clients virtually via Zoom, guide veterans and families through available programs, and deliver a professional, client-first experience.

The position emphasizes strong communication, quick learning, adaptability, and collaboration, with ongoing training, mentorship, and opportunities to grow within a supportive remote team.