Remote Benefits Support Specialist (Entry Level)

AO Globe Life; Kenosha (WI); Remote; USD 55,000 - 65,000; Full time

Job summary

AO Globe Life is seeking motivated professionals to join our remote team, supporting families and individuals across the United States. In this client-focused role, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-scheduled client consultations—no cold outreach or door-to-door sales required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and comfortable working independently in a remote environment.
• Confidence using video conferencing platforms and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Customer service, sales, or client relations experience is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom.
• Identify client needs and guide them through available benefit options.
• Explain coverage details and enrollment steps clearly and professionally.
• Maintain accurate digital records and manage follow-up communication.
• Provide exceptional client service while building long-term relationships.
• Participate in ongoing training sessions and team meetings to strengthen skills.

Skills

Verbal communication

Independent remote work

Video conferencing

Customer service mindset

Organizational skills

Tools

Zoom

Job description

AO Globe Life is seeking motivated professionals to join our remote team, supporting families and individuals across the United States. In this client-focused role, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-scheduled client consultations—no cold outreach or door-to-door sales required.